PROVEN for Home Services. End-to-End Chain Documentation.

1. Chain Flow Diagram

The 4-piece chain. Each box is an independent system that must be configured. The tag string is the single shared key that connects all 4 pieces.

Quick links to live systems

flowchart TD
    A["Customer purchases PROVEN\non GHL Payments checkout"] --> B["GHL Payments fires\npayment_received event"]
    B --> C{"Trigger filter:\nglobal_product_ids\nmatches PROVEN ID?"}
    C -->|YES| D["GHL Workflow 3.3.7\nPROVEN for Home Services Purchased"]
    C -->|NO| Z["Skip workflow"]

    D --> D1["Step 1: Slack notification\nto channel 03_payments"]
    D --> D2["Step 2: Internal email\nto Jet, Noah, Chuck, Chris"]
    D --> D3["Step 3: Update field\nDate Of Sales Rep Course Purchase"]
    D --> D4["Step 4: Add to\nSold Workflow"]
    D --> D5["Step 5: Add Tag\n(customer) proven for home services"]
    D --> D6["Step 6: Update Opportunity\nMark Won, USD 997"]
    D --> D7["Step 7: POST Webhook\nto Zap catch-hook"]
    D --> D8["Step 8: Wait 30 seconds"]
    D --> D9["Step 9: SMS to customer\nwelcome message"]

    D7 --> Z1["Zapier Zap\nCatch Hook 4yn06qn"]
    Z1 --> Z2["Step 2: Create User\nin LearnWorlds"]
    Z2 --> Z3["Step 3: Add Tags to User\n(customer) proven for home services"]
    Z3 --> L1["LearnWorlds user has tag"]

    L1 --> L2{"LW Automation Rule:\nTag is added matches\n(customer) proven for home services?"}
    L2 -->|YES| L3["Action: Enroll in product\nPROVEN for Home Services"]
    L2 -->|NO| Z2X["Tag sits unused"]
    L3 --> L4["User enrolled, can access course"]

    style A fill:#e0f2fe,stroke:#0284c7,stroke-width:2px
    style D fill:#dcfce7,stroke:#16a34a,stroke-width:2px
    style Z1 fill:#fed7aa,stroke:#ea580c,stroke-width:2px
    style L2 fill:#e9d5ff,stroke:#9333ea,stroke-width:2px
    style L4 fill:#bbf7d0,stroke:#16a34a,stroke-width:3px
    style Z fill:#fee2e2,stroke:#dc2626
    style Z2X fill:#fee2e2,stroke:#dc2626
    

2. System Inventory

Every ID, URL, and location needed to debug, audit, or modify the chain.

GHL (Top Rep / Scaling Engine white-label)

Zapier

LearnWorlds

3. Tag String Convention (the linchpin)

The exact string

[customer] proven for home services

Rules

• Lowercase only. LW tags are case-sensitive.
• Square brackets included. [customer] is the namespace prefix.
• Single spaces between words (NOT hyphens, NOT underscores).
• Single space between [customer] and the course name.
• No leading or trailing whitespace.

The 3 places it must match

4. GHL Workflow [3.3.7] Step-by-Step

Workflow has 9 sequential steps. All trigger off the payment_received event filtered to PROVEN product. Status: Published.

5. Zapier Zap Step-by-Step

6. LearnWorlds Automation Rule

Located in LW admin: Settings > User Roles > Automations.

7. Test Procedures

Synthetic test (no real customer needed)

Fire a flat GHL-shaped payload directly at the Zap catch-hook. This bypasses GHL entirely and tests just Zap to LW.

// .mjs script, run with `node test.mjs`
const ZAP_URL = 'https://hooks.zapier.com/hooks/catch/16934346/4yn06qn/';
const TEST_EMAIL = `paul+proven-test-${Date.now()}@paulai.tech`;
const payload = {
  contact_id: 'TEST_' + Date.now(),
  first_name: 'Paul',
  last_name: 'Test',
  full_name: 'Paul Test',
  email: TEST_EMAIL,
  phone: '+15555550199',
  company_name: 'Test Co.',
  tags: '[customer] course, [customer] proven for home services',
  total_amount: '997',
  payment_status: 'succeeded',
  global_product_ids: '6a06288607823902120abb50',
  product_name: 'PROVEN for Home Services',
  workflow_id: '5262f353-39a4-45f1-8fd6-f5d601b9685d',
  workflow_name: '[3.3.7] PROVEN for Home Services Purchased',
  location_id: 'dTYhTEq6MOhUBvzfpCyp',
};
const res = await fetch(ZAP_URL, {
  method: 'POST',
  headers: { 'content-type': 'application/json' },
  body: JSON.stringify(payload),
});
console.log(res.status, await res.text());

Then verify enrollment in LW via API:

// Uses .scripts/learnworlds/ toolkit
import { apiFetch } from './auth.mjs';
const enrollees = (await apiFetch(
  `v2/courses/proven-for-home-service-clone/users?items_per_page=100`
)).data;
console.log('PROVEN enrollees:', enrollees.length);
console.log(enrollees.find(u => u.email === TEST_EMAIL));

Live in-GHL test

1. Open GHL contacts. Click + Add Contact. Fill name, email, optional phone. Save.
2. Open the new contact. Click Workflows tab. Click Add to Workflow. Select [3.3.7] PROVEN for Home Services Purchased.
3. Watch the chain fire (full notifications go out: Slack, internal email, opportunity, SMS). Within 60 seconds the contact's email should appear as enrolled in the LW PROVEN course.

Real $1 test purchase

Most realistic test. Make an actual GHL Payments purchase using a $1 test SKU on the PROVEN product. Validates that GHL sends the exact webhook payload shape the Zap expects (versus a synthetic guess).

8. Troubleshooting and Common Pitfalls